How TruckersCall Automates Trucking Operations (and Saves You 20+ Hours Weekly)

You can't deny that trucking is always under a lot of stress today. It takes a significant amount of time to handle dispatch, tracking, paperwork, compliance, and communicating with drivers. You could use that time to grow your business, improve customer service, or relax.

Many fleets' dispatchers and operations managers are often overwhelmed with administrative tasks and firefighting, which results in less efficient routes and longer wait times. Not only is this operational friction annoying, but it also erodes your profits and hinders growth.

What if you could get back at least 20 hours each week? Fleets that use TruckersCall a cutting-edge Transportation Management System (TMS) made just for automating trucking operations and giving your team a break, can see that promise come true.

Nexterix's TruckersCallis more than just software; it's a partner in making things run more smoothly by changing how you manage your fleet from dispatch to delivery and beyond.

The Time Sink: Where Are Your Hours Going?

Before we talk about the solution, let's first look at the people who usually waste time in normal trucking operations:

• Manual Dispatch & Scheduling: Putting up with phone calls, emails, spreadsheets, and whiteboards to get freight, find trucks, and mix programs.


• Inefficient Communication: Constantly calling and texting drivers to get updates on their location, compasses, ETAs, and problems.


• Too Much Paperwork: Processing bills of lading (BOLs), proof of delivery (PODs), invoices, expense reports, and driver logs by hand.


• Compliance Headaches: Finding Hours of Service (HOS), keeping track of Driver Vehicle Inspection Reports (DVIRs), submitting ELDs, and planning for audits.


• Reactive Problem Solving: Dealing with delays, missed appointments, routing problems, and customer questions for hours instead of stopping them before they happen.


• Data Silos and Reporting: Manually gathering data from different systems (like ELDs, telematics, and spreadsheets) to make simple performance reports.

These tasks take a lot of time and are more likely to be done wrong by people, which causes more delays, inefficiencies, and possible violations of the law. Automating trucking tasks deals with these problems directly.

TruckersCall: Your Trucking Automation Engine for Smooth Operations

TruckersCall fixes problems with its operations by adding smart automation to all of its main processes. Here's how it systematically gets rid of time-wasters and saves a lot of money every week:

1. Intelligent, Automated Dispatch and Load Matching

TruckersCall uses strong algorithms to smartly automate the dispatch of trucks.

• Seeing Things in Real Time: You can instantly see all the trucks and drivers that are available, along with their current location, status, hours of service, and type of equipment.


• Smart Matching: The system automatically finds the best truck and driver for a new load based on how close they are, how much space they have, how many hours they can work, their skills, their preferences, and how much it costs to do so. No more panicking while looking through spreadsheets.


• One-Click Assignment: Give drivers loads with just one click. The TruckersCall sends the driver all the information about the load right away, including where to pick it up and drop it off, when to do it, who to call, and any special instructions.


• Optimized Scheduling: Automatically create schedules that work well by taking into account time windows, driver breaks, and route limits.

Time Saved: Dispatchers spent at least 5 to 8 hours a week doing manual matching, calling, and scheduling.

2. Automated, Seamless Communication and Real-Time Tracking

Get rid of the communication mess.

• Automated Status Updates: Drivers can quickly change their status (En Route, Arrived, Loading, Underway, Delivered) by tapping the app. These updates automatically go to dispatchers and customers through portals or automated notifications.


• Messaging That Works with Other Apps: Secure in-app messaging takes the place of endless phone calls and texts. You can send and receive messages, photos (like PODs), and documents right on the platform, so all communication stays relevant and can be tracked.


• Proactive ETA Management: TruckersCall uses real-time traffic, historical data, and driver progress to figure out accurate ETAs. If there are delays, automated alerts let dispatchers and customers know right away so they can take action.

Time Saved: Each dispatcher spent 4 to 6 hours a week chasing updates and managing communication.

3. Digital Document Management and Workflow Automation

Cut down on the time it takes to process paperwork.

• eBOLs and ePODs: Drivers can take pictures and sign digital Bills of Lading and Proof of Delivery right in the app when they pick up or drop off a package. The cloud gets the documents right away.


• Automated Workflows: Set rules to automatically send documents (like PODs) to billing, start the process of making invoices, or flag differences without having to do it by hand.


• Centralized Document Hub: All the documents for a trip, like BOLs, PODs, invoices, rate cons, and permits, are kept safe and can be found in one place. You won't have to go through filing cabinets or email folders anymore.

Time Saved: Each back-office or admin staff member spent 3 to 5 hours a week scanning, filing, getting signatures, and entering data by hand.

4. Proactive Compliance Automation

Make compliance an automated safety net instead of a burden.

• Integration with ELDs and HOS Monitoring: TruckersCall works with all major ELDs to give you real-time HOS data. The system automatically flags possible violations, like getting close to drive-time limits, before they happen. This lets dispatchers change schedules ahead of time.


• Automated DVIR Management: Drivers fill out digital DVIRs using the app. Problems are automatically flagged and sent to the managers of maintenance.


• Audit Trail Generation: TruckersCall automatically keeps detailed electronic records (HOS, DVIRs, maintenance records) that are easy to find for DOT audits.

Time Saved: Each compliance and safety manager used to spend 2 to 4 hours a week doing manual log checks, tracking violations, and getting ready for audits.

5. Automated Reporting and Data-Driven Insights

Easily turn raw data into useful information.

• Customizable Dashboards: See KPIs like on-time performance, fuel efficiency, idle time, driver performance, revenue per mile, and asset utilization in real time at a glance.


• Automated Scheduled Reports: Automatically create and send standard reports (like daily dispatch logs, weekly performance summaries, and monthly financials) without having to do anything.


• Deep Analytics: Use built-in analytics tools to find trends, problems, and chances to make things even better.

Time Saved: Each manager or executive spent 3 to 5 hours a week putting together data and making reports by hand.

Putting It All Together: How to Save More Than 20 Hours a Week

Let's be careful:

• Dispatcher: 5 hours for dispatch and 4 hours for communications equals 9 hours saved.


• Back Office Admin: 4 hours saved (Documents).


• Safety and Compliance: 3 hours saved.


• Manager: 4 hours saved (for reporting and analysis).

Minimum weekly savings of 20 hours.

And this is usually an underestimate. The combined effects of fewer mistakes, missed appointments, faster billing cycles, and better routes lead to even bigger gains in overall efficiency.

Read More: How to Get a Motor Carrier Number for Your Trucking Business

More Than Just Saving Time: The Strategic Benefits of Automation

Automating trucking operations with TruckersCall has bigger strategic benefits than just saving time:

• Better Customer Service: Proactive ETAs, automated delivery notifications, and quicker access to documents all greatly enhance the customer experience and encourage repeat business.


• Better Driver Satisfaction and Keeping Drivers: Make drivers' jobs easier by reducing unnecessary communication problems, giving them clear instructions, and giving them the tools they need to do their jobs better. This will make them happier.


• Lower Operational Costs: By matching loads better, you can cut down on empty miles, optimize fuel use by making routes more efficient, cut down on administrative costs, and avoid expensive compliance fines.


• More Scalability: You can handle more loads and manage a bigger fleet without having to hire more people in the back office or dispatch.


• Making Decisions Based on Data: Get useful information that you can use to make your business run better, get better rates, and make more money.


• Competitive Advantage: Work faster, smarter, and more reliably than competitors who still rely on manual processes.

Using TruckersCall: Streamlined Integration for the Best Return on Investment

It's easier than you think to switch to automated operations. TruckersCall gives you:

• Cloud-Based Accessibility: You can use the platform from any web browser, at any time, and from any place.


• Seamless Integrations: You can easily connect it to your current ELD/telematics providers, accounting software (like QuickBooks and Xero), fuel cards, and other important systems using an API.


• Intuitive Interface: Made to be easy to use, which cuts down on the time needed for dispatchers, drivers, and managers to learn how to use it.


• Dedicated Onboarding and Support: Get expert help with implementation and ongoing support to make sure you get the most value.


• Solutions That Can Grow: TruckersCall grows with you, no matter how many trucks you have.

Stop Wasting Time and Start Using TruckersCall to Automate

You don't have to do things by hand anymore that are slowing down your trucking business. TruckersCall has the proven technology to automate trucking operations, get rid of boring tasks, and reach levels of efficiency that have never been seen before. Getting back 20 or more hours a week isn't just about saving time; it's also about giving your team more power, making your customers happy, making things safer, and encouraging long-term growth.

Don't let too much administrative work get in the way of your success. Discover how automation can change your life. Learn how TruckersCall can make your work easier and save your team more than 20 hours a week.